DANA And QRIS Data Boundaries
This Privacy Policy covers information we receive when you create or maintain an account, verify your phone, sign in from a mobile browser, contact support, or use a payment route. For DANA, OVO, GoPay and QRIS, we may need transaction references, status details and timestamps to
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match a wallet action with your account; bank transfer and virtual account records may include the selected BCA, BRI, Mandiri or BNI route. We use these details to provide account access, check payment status, protect the account and respond to a privacy request. We do not
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describe payment data as a separate marketing profile. Where local law permits, we retain records for the period needed for account administration, dispute handling, security checks or a legal requirement, then apply our deletion process. The policy applies to access from Indonesia, although eligibility depends on
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local law. You can ask us to explain a particular data use before completing an account step.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.